What information do we collect?
We collect several kinds of information:
- Feedback through visitors emailing departments and staff at Quantel
- Personal information from users that choose to register with the Quantel websit
- Site usage information from server logging tools
This includes any message sent to Quantel staff or departments via email or web based contact forms. Some queries that are of a technical nature may need to be referred to suppliers.
The Quantel website contains information that has restricted access placed upon it. In order to access this information you may choose to register with Quantel. The registration process collects information including your name, contact details, company information and product information in order to verify your entitlement to access this information.
Site Usage Information
Information about visitor’s use of the website is recorded to allow us to track the trends of use and deliver content in a manner that is suitable for the browsing environment of the user. This information is used only to improve website performance and has restricted access to it only by authorized persons within Quantel. No information collected through server logging tools is made available to third-party companies.
Cookies contain a small amount of data that is downloaded to your computer’s hard drive. This data contains a unique identifier that is used by the website to maintain user sessions and as a filter for server logging tools. These cookies do not store any personal information.
External Website Links
The Quantel website contains links to third-party websites and Quantel is not responsible for the content of such sites.
Data Protection Act
Quantel takes its obligations under the Data Protection Act seriously and has adopted measures to ensure compliance with each of the eight principles, including the fair processing and security of personal information.
We may use personal information to process any transactions you undertake with us and for internal administration and analysis. We will disclose personal information to third parties outside Quantel only where permitted or required by law, where you have given your consent in advance or, when it is necessary, such as for the purpose of obtaining professional advice, providing services to you or for associated administration.
We may use your personal information to contact you from time to time by post, phone, fax or email with details about other related products or services offered by Quantel which we think will be of interest to you, whether in a personal or business sense. We will not sell, rent or trade your personal information to third parties outside Quantel for marketing purposes. If you would prefer not to be contacted about other products or services offered by Quantel then please write to the Marketing Department, Quantel Limited, Turnpike Road, Newbury, Berkshire, RG14 2NX, UK.
Quantel’s purposes for holding personal information, and a general description of the categories of people and organisations to whom we may disclose it, are listed in the Data Protection Register. You may inspect this or obtain a copy from the Information Commissioner’s Office at email@example.com or www.informationcommissioner.gov.uk or Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Under the terms of the Data Protection Act 1998 individuals may request a copy of the personal details which Quantel holds about them. In accordance with the Act an administration fee of £10 will be charged for providing this information.